CW360 / DESIGN LIBRARY
Orientation workflow
A consistent explanation of services, rights, expectations, communication and how to raise concerns.
Admitted → Informed → Operationally Ready to Participate
This is the chapter’s operating progression, summarized for program design rather than adopted as a universal clinical or billing rule.
What completion should make visible.
The source chapter ties the function to observable records and a next responsible party.
01
1. Program operations and participation expectations explained
A defined artifact and a responsible role belong together.
02
2. Understanding, questions and accommodations documented
A defined artifact and a responsible role belong together.
03
3. Rights/grievance acknowledgments or refusal documented
A defined artifact and a responsible role belong together.
The chapter’s named tools.
APP-22 orientation checklist; APP-23 rights acknowledgment; APP-24 grievance acknowledgment
Adapt before adoption.
The source includes local timing targets, form IDs, EHR examples and scope/billing language. Those details are retained in the internal source viewer for review; they are not silently turned into current regulatory requirements or a live service protocol here.
Bring the model into real operation.
Define the receiving organization, authority, scope, people, tools and review evidence before adopting or launching a service.
Source basis: Treatment Workflow Manual — Section 3: Orientation Website adaptation; source-model details are not an announcement of service availability.